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Refactoring

Engineering management and the messy parts of shipping.

Substack Software Engineering Weekly Updated Sep 2026

About

Refactoring, from Charity Majors and the team behind observability company Honeycomb, covers engineering management and the messier realities of shipping software: incident response, on-call culture, technical debt, and the organizational dysfunction that technical postmortems usually leave out. The tone is direct and often contrarian toward conventional management advice.

It's aimed at engineering leaders who want honest discussion of what actually goes wrong in software organizations rather than idealized best practices. Expect strong opinions on topics like testing in production, deploy practices, and the human side of on-call work, grounded in operational experience rather than theory.

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